Delivery usually takes place within 5-7 working days and shipping costs 35 €.
In the order confirmation email there is the Tracking Number, a code that allows you to track the package in real time on the courier website.
If you are a registered user, you can follow your order directly from the "My Orders" section.
You will be contacted to check if the courier should make a further delivery attempt or leave your package at a pickup point. If the order will not be delivered or picked up at the pickup point, after a few days the package will return to our warehouse. You will be contacted by Customer Service to check if you want a new shipment or a refund.
We deliver to Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom, USA.
The courier cannot deliver to Post Office boxes or to Postal services.
Please also note that we cannot ship to the following areas:
• Campione d'Italia, Lugano Lake, Livigno
• Azores • Madeira
• French Overseas departments
• Channel Islands
• Canary Islands
• Balearic Islands
• Åland Island